Author Archives: Tandem Consulting

About Tandem Consulting

Paul Mooney holds a Ph.D. and a Post-Graduate Diploma in Industrial Sociology from Trinity College, along with a National Diploma in Industrial Relations (NCI). He has a post-Graduate Diploma and a Masters in Coaching from UCD. Paul, a Fellow of the Chartered Institute of Personnel and Development, is widely recognised as an expert on organisation and individual change. He began his working life as a butcher in Dublin before moving into production management. He subsequently held a number of human resource positions in Ireland and Asia - with General Electric and Sterling Drug. Between 2007 and 2010, Paul held the position of President, National College of Ireland. Paul is currently Managing Partner of Tandem Consulting, a team of senior OD and change specialists. He has run consulting assignments in 20+ countries and is the author of 12 books. Areas of expertise include: • Organisational Development/Change & conflict resolution • Leadership Development/Executive Coaching • Human Resource Management/employee engagement

Implementing Great Customer Service

                  I was recently standing in a hairdressing salon (Hair Matters) in Clontarf, speaking with Joe Bell (the owner). Earlier that day Joe had been to a training session with Liz McKeown … Continue reading

Posted in Management Practices | 1 Comment

The Science of Continuous Improvement

It had been almost 10 years since I’d visited Canada – enough time to forget what a great country this is. Canada gets a bad rap in some quarters. The old joke was that the US invaded Canada, got bored … Continue reading

Posted in High Performance | Leave a comment

Call to Action: Just Ignore it (sometimes)

It’s true. Great musical talent needs to be taken to an adoring public. There’s only so much practicing in the parlor – before that world tour has to be undertaken. So a call to action to conduct a paid gig … Continue reading

Posted in Career Coaching | 1 Comment

Positive Reinforcement: The Early Riser Club

We all know that positive reinforcement works. Right?   So, are you using it? For example, do you provide recognition for employees with a perfect attendance & time keeping record? Setting up a monthly draw to recognise staff who have perfect … Continue reading

Posted in High Performance | Leave a comment

Bereavement Counselling: When should you seek support?

“Bereavement is a powerful word for our reactions to the overwhelming way death attacks us in the loss of a spouse, a child or another loved one”. Kennedy & Charles The loss of a loved one causes a broad range … Continue reading

Posted in Executive Coaching | Leave a comment

Excellent Performance From People: Follow the ‘10 Commandments!’

Improving organizational performance by leveraging Human Resources has been a hot topic since God was a boy. Every year hundreds of titles are published around this subject. Yet most executives, suffering from information overload, have little hope of wading through … Continue reading

Posted in Effective Leadership | 2 Comments

Skip Engagment: Run ‘attitude adjustment’ sessions (starting with yourself).

I suppose it was only a matter of time until my musical talent was discovered. Perhaps a more realistic telling of the tale was that I’d blagged my way into a paying gig (€200) for an afternoon session in the … Continue reading

Posted in Employee Engagement | 1 Comment