Category Archives: Organization Development

Social Engineering: Marketing the Company Mission & Values

Picture the scene. It’s 8.15 am on a cold, wet Thursday. You’re working through an onslaught of emails when the corporate logo on a bulky envelope catches your attention. It contains a beautifully Desk Top Published document describing the ‘Key Management … Continue reading

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Executive Charter: Developing a Scorecard for the Senior Team

        There’s one management issue on which there‘s almost universal agreement: The senior team in an organisation needs to be ‘aligned’. Why? Because, fissures at the top become chasms of disagreement further down the organisation. It’s a … Continue reading

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Tackling Complex Problems

Like everyone else, I was horrified by the killings in Paris.  130+ people went to a soccer game, a concert or dinner and never came home. Alongside that loss, countless additional people and families had their lives torn asunder. News … Continue reading

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Rip Up The Rules: Solution Focused Consulting

Over the past 20 years, I’ve been involved in numerous team-improvement and problem-solving interventions, across every type of organisation imaginable (butchers, bakers, candlestick makers and a few others thrown into the mix). Do these interventions always work? Does the problem … Continue reading

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The Holy Grail: How to ‘Shape’ Organisation Culture

In a consulting career spanning 25 years, I’ve attended and facilitatied many types of organization interventions. Some were ‘cerebral’ e.g. dealing with questions like “should we enter the car insurance market and what competencies would we need to compete in … Continue reading

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Here’s how to wean yourself off an Action Addiction

Most people will be aware of the psychiatric condition Attention Deficit Hyperactivity Disorder (ADHD). To oversimplify, it refers to set of behaviours whereby children or adults find it difficult to concentrate for extended periods of time and often become ‘hyperactive’. … Continue reading

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Organisation Development: Understanding the Power of Diagnosis

Like the cut in designer jeans, the world of management consulting is also influenced by fashion trends.  While Right versus Wrong trumps New versus Old – clients still expect consultants to keep up to date. We ignore the latest trends … Continue reading

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